Fascination About verizon fios customer review
But there's nevertheless plenty of variation in charges and no great rationalization for why some customers pay noticeably in excess of Other folks.
Now I've currently squandered 45 minutes. I questioned to talk to a supervisor. Soon after ready An additional 20 minutes, a supervisor came on. I explained that I experienced presently squandered around an hour and all I desired to do was terminate a payment. The supervisor knowledgeable me that to ensure that him that can help me, I would have to cooperate.
If this remark was not in crafting, I wouldn't have believed he mentioned it. Soon after wasting A different 20 minutes While using the cocky supervisor, who certain me he could enable me, he ultimately stated the payment was presently processed and couldn't be canceled. Do you think you're kidding me??? You simply cannot make these items up! Then I called the bank plus they claimed the payment was not processed since it hadn't even confirmed up nevertheless.
Now, a hour afterwards the telephone again with a product sales rep, she stated, "Return the products and We're going to include the restocking expenses @ fifty dollars a device." But I even now have to pay twenty five bucks for every gadget. I really use to love Verizon service but, right after this I am carried out.
This story was corrected to notice the New Jersey customer has a triple-play strategy, not standalone Internet service.
It's important to take a look at this and that means you ensure the bundle you choose is made up of all your preferred channels.
* Supply For brand new Fios Internet res. customers is non-transferable and has no hard cash or refund benefit. Documentation of early termination fee (ETF) for Tv set, Internet and cellular phone out of your prior service supplier has to be supplied w/in 90 times of set up and provide will be fulfilled by way of Monthly bill credit rating, to your Verizon account, in the quantity of the ETF nearly $500.
You remain solely answerable for shelling out the ETF to your prior service company. In case you cancel your Verizon service w/in 90 days of set up, the ETF credit are going to be charged again for your ultimate Monthly bill.
I requested to talk internet to some manager and Representatives was discouraging me to talk to a manager by repeatedly telling me that the supervisor couldn’t assistance me, that they're going to repeat a similar information he did - right after I insisted and following a prolonged hold I spoke to manager named Cheryl.
When the deal arrived I couldn't self-put in. Experienced to wait four days for the technician to come set up. Verizon billed me one hundred dollars for set up While they lied and informed me I could self-set up.
Find out about top quality services, exceptional written content and Increased capabilities. This involves safety resources and Broadband Extras including tunes, videos and a lot more.
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With Verizon Fios, there is basically just one important rate to look at when choosing on internet service. Here is the installation charge, look at this web-site or "setup demand" as Verizon phone calls it. The cost is $ninety nine.99 and it's only billed any time a service is newly activated.
I have to have the internet for faculty so we have been stuck shelling out this right until we will get out of this deal. As you can imagine, don’t get pulled into their flashy specials. Browse ALL of their options, invest in only what you require, and Review strategies with other providers. Verizon will not be acquiring my company in the future.